Cancellation and Refund Policy

All sales for Parks and Recreation are conducted through CivicRec & Sportsman Online Registration.


Radcliff Community Center

  • All purchases made at the Garden City Gift Shop & Cafe are non-refundable.
  • Room Rentals: Payments are not refundable upon cancellation. Full payment is required at the time of reservation for the Radcliff Center, this payment is non-refundable upon cancellation of the meeting for whatever reason... including bad weather. All payments are forfeited if the meeting is cancelled, regardless of the date of cancellation. The payment cannot be credited to a future date.

Community Parks & Pavilions

  • Rentals are non-refundable 13 days or less prior to your rental date.
  • Rentals are non-refundable due to weather conditions on the day of rental.

Ice Arena

  • A minimum of two (2) weeks' written notice of cancellation must be made for contracted ice rental time. When there is less than (2) weeks' notice and contracted time is not reassigned, the permittee is subject to regular ice rental fees.
  • All purchases made at the Ice Arena Snack Bar and non-refundable.
  • All programs and open skate time is non-refundable unless the event is cancelled by the City.